Terms and Conditions

Effective Date: 2025

Welcome to adams BPO (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website (https://www.adams-bpo.com) and the services we provide.

By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our website or services.

1. Definitions

  • “Services” – Refers to the business process outsourcing services, including but not limited to customer service, data management, administrative support, and related solutions provided by adams BPO.
  • “User” or “Client” – Refers to any individual or entity that accesses our website or uses our services.
  • “Website” – Refers to https://www.adams-bpo.com

2. Acceptance of Terms

By accessing and using our website or services, you affirm that:

  • You are at least 18 years of age and have the legal authority to enter into this agreement.
  • You agree to comply with all applicable laws and regulations when using our services.

3. Services Provided

a. Scope of Services

adams BPO offers business process outsourcing (BPO) solutions, including but not limited to:

  • Customer Support Services
  • Administrative and Data Management
  • Virtual Assistance and Operational Support
  • Customized Outsourcing Solutions

b. Service Modifications

We reserve the right to modify, discontinue, or suspend any part of our services at any time without prior notice. We are not liable for any modification, price change, or suspension of services.

4. User Obligations

By using our website and services, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Use our services only for lawful purposes and not for any fraudulent or unauthorized activity.

5. Payment and Billing

a. Fees and Payment

You agree to pay all applicable fees for services rendered by adams BPO. Payment terms and pricing will be outlined in the service agreement or proposal provided to you.

b. Late Payments

If payment is not received by the due date, we reserve the right to suspend or terminate your services. Late payments may be subject to additional fees or interest as specified in the agreement.

c. Refund Policy

Unless otherwise specified in the service agreement, all payments made to adams BPO are non-refundable.

6. Confidentiality and Data Protection

a. Confidential Information

Both parties agree to keep all confidential information obtained during the term of the agreement secure and not disclose it to any third party without prior written consent.

b. Data Security

We take appropriate measures to protect the security of personal and business information provided to us. However, we cannot guarantee that unauthorized third parties will never be able to breach our security measures.

7. Intellectual Property

a. Ownership

All content, logos, designs, and trademarks on our website and within our services are the exclusive property of adams BPO or its licensors.

b. Limited License

You are granted a limited, non-transferable, and non-exclusive license to access and use our website and services solely for business purposes. You may not:

  • Modify, reproduce, or distribute our content without our express consent.
  • Use our website or services for any unlawful or unauthorized purpose.

8. Limitation of Liability

To the fullest extent permitted by law:

  • adams BPO is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
  • Our total liability for any claims related to our services is limited to the amount paid by you for the services during the six (6) months preceding the claim.

9. Termination of Services

a. Termination by Us

We reserve the right to terminate or suspend your access to our services without notice if:

  • You breach these Terms.
  • Your account is inactive for an extended period.
  • We determine that your use of the services may harm our reputation or operations.

b. Termination by You

You may terminate your use of our services by providing written notice to us. Termination will not relieve you of your obligation to pay any outstanding fees.

10. Indemnification

You agree to indemnify, defend, and hold harmless adams BPO, its affiliates, officers, and employees from any claims, damages, or liabilities arising out of:

  • Your use of our website or services.
  • Your violation of these Terms.
  • Any third-party claims related to your content or actions.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing third-party websites is at your own risk.

12. Force Majeure

adams BPO shall not be held liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, acts of war, government actions, or other unforeseen circumstances.

13. Dispute Resolution

a. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Texas, United States, without regard to its conflict of law principles.

b. Arbitration

Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in Texas, United States. The arbitration shall be conducted by a single arbitrator and administered by a recognized arbitration body.

14. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after any modifications indicates your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms and Conditions or need assistance, please contact us:

📧 Email: support@adams-acres.com
🌐 Website: https://www.adams-bpo.com

Last Updated: [19 March 2025]